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What's new

What changed for you, newest first. When a change reaches your airline depends on when it is rolled out there — the build you are on is shown under your name in the workspace.

The Safety group in the rail is filling in: safety reports with triage and investigations, the hazard register with bow ties, safety actions, change management, safety performance, safety boards, emergency response, safety promotion, and policy & objectives. Report a safety concern is now one click away at the top of every screen. Guides for these modules are on their way.

Audits — planning as guided flows Improved

Section titled “Audits — planning as guided flows ”
  • The programme is planned in five steps, with a month-by-month timeline worked out from each area’s risk and last audit — and spread across your lead auditors.
  • Planning an audit is four steps, showing what to take into account in the area before you start.
  • Setup is nine guided steps. Grades can start from EASA levels, IOSA, or Major / Minor / Observation.
  • Checklists are built in five steps and can cover several areas.
  • Suppliers are taken on through a seven-step evaluation, decided independently.
  • Auditors are qualified rather than appointed: nomination, training, trainee audits, assessment and authorisation for named areas — with currency watched automatically.

Audits — insights, signals and AI help New

Section titled “Audits — insights, signals and AI help ”
  • Insights for the programme and for findings, every figure opening the records behind it.
  • Targets and alert levels, including risk-based department targets proposed for you.
  • Signals — eight patterns Wingcert looks for every night — with decisions: plan a targeted audit, raise a systemic finding, watch, or dismiss.
  • The management review, printed and sealed from the figures themselves.
  • The Weekly summary notification.
  • Optional AI help: Suggest a cause on a finding, and Group into themes on insights.

Audits, Findings and Corrective actions New

Section titled “Audits, Findings and Corrective actions ”
  • Conduct our own audits: the team, independence checks, one-question-at-a-time fieldwork, and a sealed report with a QR code anyone can check.
  • Findings from every kind of audit in one register, with audits received from the authority, customers and IOSA.
  • Corrective actions, done with evidence and verified by somebody independent.
  • Every records list exports to Excel or CSV.

The WingcertID sign-in pages have a new look, with step-by-step guidance on each screen.

  • A register of everybody your airline employs, whether or not they sign in, with views for an access review.
  • Invite in four steps, one person or a ticked selection.
  • Import a staff list without inviting anybody.
  • Structure: drag people onto departments and jobs.
  • Jobs ask their questions one at a time, and show who gains and loses what before you save.
  • The pre-flight checks on first sign-in, including new starter reading.

Ramp inspections and Alcohol & substances New

Section titled “Ramp inspections and Alcohol & substances ”

The ramp inspection programme and alcohol and substance testing, including the iPad app for working offline on the ramp.

A profile colleagues can open, with your photo and an adopted signature. Notifications that carry an obligation — something to read, a date approaching — are now emailed as well as shown on the bell.

Sign-in codes and invitations are now sent through a new mail service, for better delivery to company mailboxes.

Documents and Regulations Improved

Section titled “Documents and Regulations ”

Sections can name the regulation paragraphs they satisfy, and you are told when a paragraph you cite is amended.

The controlled library: manuals written as sections with automatic numbering, revision control and approval, PDFs with a list of effective pages and change bars, read-and-sign, and the controlled copy register.

Passkeys, plus an authenticator app and a PIN for remote desktops and shared terminals — and the account page showing your platforms, devices and credentials.

Still stuck? Contact support — or browse the FAQ.