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People & access

The people register

The register of the people your airline employs, and the access some of them have. Those are two different facts — most people on the register never sign in at all.

What it is
A record Somebody who works here. Cabin crew, loadmasters, ramp agents tested for alcohol and substances — many will never sign in.
Access A WingcertID membership, given to a record by inviting it.
Authority The jobs they hold, and the appointments made to them.

WingcertID is authoritative for names and emails of anybody who has access: if they differ, the register takes WingcertID’s.

Tab What it is for
People The register as a list.
Structure Departments and jobs, with people placed on them. See Structure.
Jobs What each job may do. See Jobs and what they may do.
New starters What everybody joining reads and signs. See New starter reading.

The actions Invite, Import and Export sit at the top on a desktop, in a menu on an iPad, and in a bar at the bottom on a phone.

View Who is in it
Active Has access and has finished their first sign-in — they can work today.
No access On the register with no way in.
Invited Invited, and not yet arrived. Shows how long they have been waiting.
Setting up Arrived, and still going through the pre-flight checks.
No job Holds no job, so can do nothing.
Inactive Has not been here in ninety days.
Suspended On hold, expected back.
Ended & left Access ended, or marked as left.
Everyone Hides nobody, including people who have left.

Tick people to act on several at once: Move to… a department or station, change What they open…, Invite the selected, or Mark as left.

Select anyone to open their record, in four tabs:

  • Overview — Job and placement, Their details (name, employee number), What they may do, and recent activity.
  • Access — How they get in: invite, resend, withdraw, suspend, restore or end. What they may open: their platforms.
  • Authorisations — appointments such as auditor or ramp inspector, and their currency.
  • History — What has been done to this record: every change, who made it and when.

Still stuck? Contact support — or browse the FAQ.