How signing in works

Three things you might see

What Wingcert knows	What you see	What you do
You are still signed in	Nothing — you go straight through	Nothing
This device is recognised	Welcome back, with your name	Select Continue as your name and touch your passkey, or type your PIN and Unlock
Nothing	Sign in	Use your passkey, or type your Work email and select Continue

Moving between Wingcert platforms — from the compliance workspace to Training, say — happens without asking again while you are signed in.

Not you?

On a recognised device, Not name? under the button lets somebody else sign in. The device is not forgotten, so a shared machine stays personal for whoever normally uses it.

Ways to prove it is you

In the order Wingcert offers them:

PasskeyOne touch — fingerprint, face or screen lock. The intended way in.

Authenticator appSix-digit codes from your phone. For remote desktops and shared machines.

PINSix digits, only on a device Wingcert already recognises.

Emailed codeAlways available as a fallback. Can be slow on some company mail systems.

Signing in from your work email

1. Type your Work email — for example you@yourairline.com — and select Continue.

2. Your airline’s mark appears once Wingcert recognises the address. You will see If that address is registered, a sign-in code is on its way.

3. Enter the six digits under Sign-in code — from your authenticator app, or from the email Wingcert just sent — and select Sign in.

4. Tick This is my own device before you sign in if it is yours. You stay signed in for 30 days. Leave it unticked on shared or hangar machines.

Why the message never says whether your address is registered

Wingcert gives exactly the same answer for every address, so the sign-in page cannot be used to find out who works where. If no code arrives, see My sign-in code didn’t arrive.

Your airline may use its own sign-in

Some airlines sign their people in through their own company login. If yours does, after you enter your work email you will see Continuing to your organisation’s sign-in and be taken there.

Where you are going

If you came from a Wingcert platform, the bottom of the page shows Signing in to and its name, and what it will receive about you — your name, email and airline. Wingcert’s own platforms do not ask you to approve this separately.