Working with a poor connection
Wingcert is used in hangars, on the ramp and in hotel rooms. It is built to tell you honestly when it cannot reach the workspace, and to keep what you typed when the network goes.
Knowing whether you are connected
Section titled “Knowing whether you are connected”Your device can say it is “online” while reaching nothing at all, which is common on hotel wifi nobody has paid for or a hangar network with no route out. So Wingcert checks for itself whether the workspace can be reached, and only once there is a reason to doubt it.
When it cannot be reached:
- Saving a form shows Not sent — there is no connection. Nothing has been lost. Your typing stays on screen. Try again once you are back.
- Opening a page shows Wingcert’s own No connection to the workspace page rather than your browser’s error page. It checks your device’s network and whether the workspace can be reached from where you are, so you know whether the problem is at your end. Leave it open: when the workspace answers again it says The workspace is answering again. Taking you back… and returns you to the page you wanted.
Unsaved changes are kept
Section titled “Unsaved changes are kept”Long forms — the ones where losing your typing would really hurt — keep a draft on this device as you type. If the connection drops, your browser closes, or you leave by mistake, the next time you open that form you will see:
You have unsaved changes from …
Select Restore them to bring your typing back. You will see Your unsaved changes are back. Nothing has been saved yet. Read it through, then save as usual.
A draft is never restored on its own — Wingcert always asks first, so you never save values you did not re-read.
Stepping out while offline
Section titled “Stepping out while offline”If you step out or sign out while there is no connection, the screen locks straight away. Wingcert finishes ending your session as soon as it can reach the workspace. See Step out or sign out.
Still stuck? Contact support — or browse the FAQ.