Your six-digit PIN
Six digits, for stepping back to a terminal during your shift. It only works on machines Wingcert already recognises — typed anywhere else, it opens nothing.
Why a PIN is enough
Section titled “Why a PIN is enough”Six digits would be weak on their own. They are not on their own: the recognised device is the other half. That is why the PIN is only offered on a device that already knows you, and why it is worth choosing with some care.
Choosing or changing your PIN
Section titled “Choosing or changing your PIN”-
Open your account at
auth.wingcert.com/accountand select Choose a PIN (or Change your PIN). -
Type six digits under New PIN, and again under Again, to be sure.
-
Select Save PIN (or Change PIN). You will see PIN updated.
Runs and repeats are refused — 123456 and 000000 are the first ones anybody tries.
Using it
Section titled “Using it”On a recognised device, the Welcome back screen shows a PIN field under the passkey button. Type your six digits; it unlocks as soon as the sixth is entered, or select Unlock.
| Message | What to do |
|---|---|
| That PIN was not right. | Try again, carefully. |
| Too many attempts. Your PIN is locked for a few minutes. | Five wrong attempts lock it for 15 minutes. Use your passkey meanwhile. |
| This device is not recognised. Sign in with your email instead. | The device has been forgotten, or you signed out. Sign in in full; the PIN will work again afterwards. |
Still stuck? Contact support — or browse the FAQ.