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Signing in & your account

Sign in with a passkey

A passkey is one touch instead of a password. Your device holds it, unlocks it with your fingerprint, face or screen lock, and only tells Wingcert that it recognised you.

  1. Go to auth.wingcert.com, or open any Wingcert platform.

  2. Select Continue with a passkey — or Continue as your name if the device recognises you. The button shows Waiting for your device…

  3. Touch the fingerprint reader, look at the camera, or enter your device’s screen lock.

If you have a passkey saved, you can also pick it straight from the Work email field’s suggestions, without typing an address.

You set up your first passkey from the invitation email (Your first sign-in). To add one later — for example after signing in with an emailed code:

  1. Sign in, and open your account at auth.wingcert.com/account.

  2. If you have none yet, you will see You have no passkey yet. Select Add a passkey.

  3. Confirm with your fingerprint, face or screen lock.

Your passkeys are listed under Passkeys on your account page, each with when it was last used, and one of:

  • Synced across your devices — kept in iCloud Keychain, Google Password Manager or a similar service, so it works on your other devices too.
  • Bound to one device — it lives only on that device or security key.
Message What it means
Cancelled, or it took too long. Try again when you are ready. The prompt was dismissed, or timed out after a minute. Nothing is wrong — try again.
This device already has a passkey for that account. You are already set up here. Just sign in.
This browser does not support passkeys. Enter your work email and use an authenticator app or an emailed code.

Still stuck? Contact support — or browse the FAQ.